In our effort to support students with their unexpected medical needs without having to make a claim, we introduced the OrbitPay card. By using the card at our authorised medical providers, International Student policyholders do not need to pay for their doctor visits and prescriptions (terms and cover limitations apply) as these providers have a direct billing agreement with us.
The card is valid for the duration of one’s policy. We are able to help with most (but not all) medical conditions or injuries that develop/occur for the first time that requires conventional doctor treatment during the policy period in NZ. We cannot help with any treatment outside the policy period. If another policy is purchased, a new card can be issued at our discretion. It cannot be used for immigration medicals or other expenses such as laboratory tests and radiology scans. For medical expenses where a policyholder is unable to use the card, these have to be paid at their own cost and claimed from us online through our website: https://claims.orbitprotect.com/login
The OrbitPay card is not available yet to Working Holiday and Experience NZ policyholders but, watch this space for updates!
Here is a reminder of the important information about our Orbitpay card: