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Experience NZ Insurance

Making a Claim

There could be times when things do not go well for you. If you do need to make a travel insurance claim, simply go online to register: http://claims.orbitprotect.com/

If you have any queries with regards to making an insurance claim, please feel free to give us a call on our toll-free number, 0800 478 833. We have also taken the time to put together some claim tips you may find useful when submitting your claim. Go to the claims tips page. 

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International Student OrbitPay

International Student OrbitPay

In our effort to support students with their unexpected medical needs without having to make a claim, we introduced the OrbitPay card. By using the card at our authorised medical providers, International Student policyholders do not need to pay for their doctor visits and prescriptions (terms and cover limitations apply)...

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05/03/2021
CORONAVIRUS: IMPORTANT INFORMATION click here