Treatment pre-approval

Help Centre

Treatment pre-approval

If you require pre-approval for a medical procedure or surgery, in most situations we will assess your request within 5 to 10 working days, from the time we have all the information from you. To obtain pre-approval for surgery, you will need to provide us with the following:

  • your medical notes
  • a referral letter from the specialist
  • the estimated cost of surgery
  • the date scheduled for your surgery

Please email the above details to [email protected] or call us on 0800 478 833