About OrbitProtect
Your partner for New Zealand travel and health insurance.
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Our latest updates plus deep dives into the New Zealand experience.
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A bit about us
The clue is in our name. Visit New Zealand from anywhere around the globe and OrbitProtect has your insurance needs covered.
Aotearoa, New Zealand – with its authentic, natural charm and dramatic landscapes, is a beautiful place to visit. Enjoy all that this beautiful and friendly country has to offer while being covered by OrbitProtect travel insurance.
You can travel to New Zealand with OrbitProtect insurance cover – travel safe and travel happy knowing that you are covered for the unexpected.
Our niche market of New Zealand inbound travellers allows us to concentrate our resources and knowledge locally, making us insurance specialists in this field.
Above all, we keep things clear. This can only be achieved with local knowledge and long-standing insurance experience. That’s what we take pride in.
Our purpose
OrbitProtect was started to focus on a very specific audience: people arriving in New Zealand who needed confidence in their insurance cover and speed in their claim resolution.
In 2012, we launched an online claims system for members and producers. Over the last decade, we also launched a new online application process, our OrbitPay swipe cards for immediate eftpos payments after your medical treatment, along with other helpful processes.
The response from our customers has been incredibly positive. We continue to innovate and improve our systems, offering new advantages and staying above our competitors.
We strive to address the issues in travel insurance – such as archaic systems, over-stuffed and expensive policies, and time-consuming claim processes.
Now that OrbitProtect is part of the nib Group, our purpose continues to be there to support your health and wellbeing. We connect our members and travellers with a wide ecosystem of relevant health and wellbeing products, services, programmes and providers.
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Sustainability
As part of the nib Group, we aspire to support and create more prosperous and sustainable communities.
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Help centre
All the answers you need to those important questions about your insurance plan.
Our team
We take pride in the responsiveness of our processes and the support we offer our customers.
This isn’t possible without the expertise, diligence and professionalism of our team.
Strong culture
Strong team culture is crucial to our continued success. We’re on this journey together when it comes to delivering the best possible travel insurance outcomes in New Zealand.
Multi-lingual team
Our multi-lingual team includes Filipino, Korean, and Chinese speaking staff and we have a range of translation services ready to go.
Warm and friendly experience
Our tight-knit team culture ensures a warm and friendly experience for our customers. Kiwis are known for their hospitality, and we believe it is a vital strength of our company.